List of Help Articles
Overview of Batoi Hosting Renew Your Domain Name with Batoi Protect or Lock Your Domain Name with Batoi View Action History of Your Domain Name Manage Name Servers for a Domain Name Forward a Domain Name to a Different Website Handle Privacy Protection for a Domain Name Domain Name Whois Data Reminders from Batoi Modify the Contact Details of Your Domain Name Backup Your Website with cPanel on Linux Managing DNS Records in Linux Hosting via cPanel: A Comprehensive Guide Create FTP Accounts in Your Linux Hosting using cPanel Backup and Restore Your Linux Hosting Account via cPanel Effortless 301 and 302 Redirects in Linux Hosting: A Detailed cPanel Guide How to Seamlessly Manage DNS Records with Batoi's Premium DNS Service through Your Domain Control Panel Mastering Contact Management within Batoi's Domain Control Panel Step-by-Step Guide: Managing Business/Enterprise Email via My Domain Control Panel How to Efficiently Manage Users and Assign Administrative Roles in Google Workspace A Complete Guide to Purchasing and Managing Google Workspace through Batoi Hosting Control Panel Effortless Migration from cPanel Email to Google Workspace: Your Step-by-Step Guide Setting Up Google Workspace Using cPanel: A Comprehensive Guide How to Add an SPF Record to Your DNS Settings for Email Security Setup of Microsoft Office 365 Using cPanel: A Comprehensive Guide Reviewing Your Linux Hosting Resource Allocation and Usage in cPanel Creating and Managing Sub-domains with cPanel on Linux How Do I Emulate DNS Change on My PC? Effortless Migration from cPanel Email to Microsoft Office 365: Your Step-by-Step Guide How to Set up MFA for Your Microsoft Office 365 Outlook Account Setting up POP or IMAP Email on an Apple iPhone Creating and Managing MySQL Databases with cPanel on Linux How to Fix the Error '0x800CCC1A' in Microsoft Outlook? How to Fix the Error '0x800CCC78' in Microsoft Outlook? Setting up Email Account on Your Mac Mail Application Installing WordPress within Your Hosting Account with cPanel on Linux Setting up POP or IMAP Email on an Android Phone Setting up Mozilla Thunderbird as Your Email Client in Windows PC Setting up Microsoft Outlook as Your Email Client in Your Windows PC Setting up Mozilla Thunderbird as Your Email Client in Mac Creating Email Accounts with cPanel on Linux Creating More FTP Accounts with cPanel on Linux Accessing cPanel and Webmail on Linux Generate a Certificate Signing Request (CSR) Generate the Domain Secret or the Authorization Code for Your Domain Name How to Fix the Error '0x800CCCDD' in Microsoft Outlook with IMAP Server? Comprehensive Guide to Managing PHP Settings in cPanel on Your Linux Hosting Account Integration of Google Analytics on Your Website My Emails Are Bouncing Back. What Should I Do? What should I do when I cannot access my email or website on My Windows PC? Password Protect Files and Folders with cPanel on Linux Transfer Your Domain Name from your Current Registrar to Batoi Uploading Your Files with an FTP client (FileZilla)

How to Fix the Error '0x800CCC78' in Microsoft Outlook?

Back to Help Articles
This article provides the detailed information on how you can fix the error '0x800CCC78' in Microsoft Outlook by following the specific instructions.

Error

While sending or receiving email messages in Microsoft Outlook, you may receive an error message that is similar to the one as shown in Figure 1.

Figure 1
Figure 1

Cause

Outlook error '0x800CCC78' generally occurs when the Outgoing Server Settings for your email is not configured properly.

Resolution

To resolve this behavior follow the steps as mentioned below.

Go to Tools>> 'Account Settings' as shown in Figure 2.

Figure 2
Figure 2

When the E-mail Accounts window opens up, select the email account which need modification and click on Change as shown in Figure 3.

Figure 3
Figure 3

Then click on More Settings... as shown in Figure 4.

Figure 4
Figure 4

Click on Outgoing Server tab in the Internet E-mail Settings window and check the box My outgoing server (SMTP) requires authentication, and ensure that the radio-button Use same settings as my incoming mail server is selected, as shown in Figure 5.

Figure 5
Figure 5

Click OK to close the Internet Email Settings window.
Note: Do not click the Test Account Settings... button to test the settings. This will fail.

Click on Next and then on the Finish button to close the Internet E-mail Settings window.

Click on Close button to close the Account Settings window. SMTP authentication has now been enabled.

Try sending yourself a test e-mail message to make sure it works.

Back to Help Articles