PROBLEM STATEMENT
The customer, a wholesale and retail e-commerce company, faced several
challenges with their online storefront:
Lack of inventory management for products.
Absence of a content management system (CMS).
Persistent payment glitches.
SOLUTION AND APPROACH
Utilizing the Batoi RAD platform, we developed a comprehensive solution
addressing the customer's needs:
Content Management System (CMS): Implemented a
robust CMS to streamline content management, making it easier
for the customer to update and maintain their website.
Workflow Management System: Integrated a
workflow management system to improve operational efficiency and
streamline business processes.
ePOS Integration: Integrated the Batoi ePoS
(electronic Point of Sale) to enhance retail operations.
Payment Gateway Integration: Resolved payment
glitches by integrating a reliable payment gateway.
Inventory Management: Connected the storefront
to the Batoi Inventory App for efficient inventory management,
enabling real-time tracking of stock levels.
QuickBooks Integration: Integrated QuickBooks
that is installed on the customer’s desktop to synchronize
financial data and improve accounting accuracy.
BENEFITS FOR CUSTOMER
Website Content Enhancement: The CMS implementation made
content management more straightforward and efficient, allowing for regular
updates and improved user experience.
Accurate Data: Enhanced data accuracy from the inventory
management system provided the customer with adequate and reliable
information, improving decision-making.
Increased Website Traffic: The enhancements led to a surge
in website traffic, driven by improved data accuracy and a better user
experience.